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Questions about your order, the drums, or whether it'll handle what you want to cut. We answer every message.
Response timeWithin 24 hours, Monday to Friday
Returns60 days. Email us and we send a prepaid label.
Where is my order?
Use the Track My Order page with your order number and email. Orders dispatch in 1 to 2 business days and most arrive 3 to 5 days after that.
Can I change or cancel my order?
If it hasn't dispatched yet, yes. Email us with your order number as soon as you can and we'll catch it before it's packed.
How do returns work?
You have 60 days. Email us, we send a return label and instructions, and you get a full refund once it arrives back.