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Order Status

Track My Order

Enter the order number from your confirmation email and the email address you used at checkout.

Your order number is in the subject line of your confirmation email, and starts with #. Already have your shipping email? Its tracking link is the fastest route. Sign in to your account to see every order.

What Happens After You Order

  1. Order confirmedYou get a confirmation email within a few minutes. If it isn't there, check spam.
  2. Packed and dispatchedOrders leave our US warehouse in 1 to 2 business days.
  3. Tracking emailAs soon as the label scans you get a tracking number by email.
  4. DeliveredMost orders arrive 3 to 5 business days after dispatch.

Tracking Not Moving Yet?

A tracking number can take up to 48 hours to show its first scan after the label is created. If it hasn't moved after that, email us and we'll chase the carrier for you.

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